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USING YOUR TRELAWEAR BLUETOOTH PENDANT IS SIMPLE:

Please Note: Currently users must have an iPhone for the Emergency Alert function to work.  Care Group members can be both Android and iPhone users. We plan to introduce an Android App for users in the near future. 

1. Download the Free FallCall® Detect App  or FallCall®Lite App on your iPhone

2. Remotely pair your pendant to the FallCall Detect or FallCall Lite App by pushing the button on back of the pendant and holding it pressed for 3 seconds. Be sure your iPhone® is near your pendant when pairing.  Click on the below link for reference.

When pairing is successful you will see this screen on your phone.

                              

3. Once your pendant is paired, follow the prompt screens to sign up for the subscription monitoring plan that is right for you, directly on the App!

4. There are 2 subscription plans to choose from:

  • The Care Group Plan for up to 5 people- $9.99 per month
  • The Central Monitoring Service Plan (which includes Care Group)- $19.99 per month 

Note that if you download the FallCall Detect App the $19.99 monthly service includes Fall Detection as part of the Central Monitoring Plan

    5. Please view our tutorials below for further instructions on Pairing your device and Signing up for your Subscription.  If you have any questions during the App setup process please contact the help email at  fallcallhelp@fallcall.com or contact 203-736-7647 for assistance.  

    FallCall Detect:
    https://youtu.be/MvQ4pm6ThqY

    FallCall Lite: 
    https://youtu.be/SEDWssYT6-A

    NO CONTRACTS, NO CANCELLATION FEES, NO EQUIPMENT

    ALL YOU NEED IS YOUR SMART PHONE TO KEEP YOU SAFE & CONNECTED!